Service agreement

a) Commission
For succeeded candidate (tutor), we will charge you 50% of the first month tuition fees as commission (One time payment only). Please note that commission is necessary for webpage maintenance and cost used to maintain the tutor/students database as well as publicity). The subsequent months 100% of the tuition fee will belong to tutors.

b) Service quality
If parents/students are not satisfy with tutor's performance, termination can be carried out within 2 lessons. We will replace another tutor. At such, parents/students may just need to pay the fee of 2 lessons to the tutor.

c) For tutor that fail to attend tution classes without proper explanation to students/parents, we may blacklist the tutor at once for further co-operation.

d) As tuition is conducted privately or face-to-face form, tutors are required to possess own transport and go to students' house.

e) For tutors: If tuition is terminated or not confirmed by parents/students withiin 2 weeks (or 2 lessons), we will charge 30% from the tuition fee which conducted for the 2 lessons. Remaining balance will be refunded to tutors within 48-hour.


Please note that we are only tuition coordinator, an agency to provide matching services between students/parents and tutors. Thus, registered tutors are not employee of our agency. Also, we will not liable for any conflict or disagreement between the tutors and students/parents. We will also not be responsible for any form of damage caused in connection with the usage of our website. However, every tutor will be informed by us to bring along their NRIC or original educational certificates upon request for verification at first lesson. 


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